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Have you stayed here? Please add a review and share your Haven in Paris experience with potential renters.

Here is what some of our clients have to say about Haven in Paris & their stay in:
Hotel de Ville


HIP is a smart, responsive, and culturally forward team. We really felt at home in our little apartment in the Marais. It had charm and style; and it was impeccably clean and proactively provided for all our basic needs. We will certainly recommend and use HIP again.
 

Reservation process

Best

Service during stay

Best

Did this property meet up to your expectations?

Better

Would you recommend this property to others?

Strongly

Would you recommend HIP to others?

Strongly

 


Anonymous, May 2012

 

Wes and I absolutely loved the place & your help made our Paris experience – and honeymoon!!! – that much more special. The neighborhood – including the many hidden gems of bakeries, shops, bars and restaurants – were a pleasant surprise as well. Thanks so much.
 
 


Jamie & Wes K., April 2012
San Antonio, TX, USA

 

We would absolutely recommend this place to travelers and, especially, honeymooners. Having the extra space of a kitchen & living room was brilliant & we very much appreciated its spaciousness compared to a hotel. The location - and proximity to several restaurants, bars, shops, and even the neighborhood market - was such a pleasant surprise. Plus, the Pompidou was easily within walking distance! Catherine kindly greeted us with a complete list of neighborhood suggestions and even walked us around the block to her favorite choices. Much appreciated. The place was extremely clean and very well decorated. It had all of the necessary amenities and then some. We would highly recommend this apartment as it made our honeymoon very memorable!
 
 


W. Kimball, April 2012
Texas/USA

 

What can I say that has not already been said!! Perfect! Perfect! Perfect! Catherine thought of every little detail and guided us to places we would have been very sorry to miss (Le Palais de Tokyo for a start!)! Dreaming of the day we will return...

Why HiP?
Quality of properties, locations and pricing.
 

Reservation process

Best

Service during stay

Best

Did this property meet up to your expectations?

Far Exceeded

Would you recommend this property to others?

Strongly

Would you recommend HIP to others?

Strongly

 


Jeung & Luella, April 2012
Berkeley, CA USA

 

We were planning our first family trip to Paris and had rented apartments before in Spain but were not thrilled with the quality of the apartments. A friend recommended Haven and the online reviews were excellent. They were also recommended by many of the top blogs and other travel sites. The reservation process was very easy and they were incredibly good about contacting us, providing information and instructions. Catherine met us at our lovely apartment in the Marais district and she is wonderful! Warm, excited and very helpful as she showed us how everything worked in the apartment and took us on a tour of the neighborhood! The tour was critical to our enjoyment as she showed us the best Boulangerie, a great place to buy shoes, grocery stores, and the hidden neighborhood gems that we would have missed otherwise. The apartment was very clean, quiet and comfortable. The beds (very important) were quality and the linens were top end. We would recommend Haven to all of our friends!

Why HiP?
Lisa Harvie recommended Haven to us
 

Reservation process

Excellent

Service during stay

Excellent

Did this property meet up to your expectations?

Better

Would you recommend this property to others?

Strongly

Would you recommend HIP to others?

Strongly

 


Suzanne Schafer, April 2012
Oakland, CA

 

The flat was great. So clean. Well laid out. I'd change nothing about it! Catherine was AMAZING. She really set the tone for our stay. She was incredibly generous with her time and our 4-year-old adored her. She was so great with getting us settled in the Marais. She made us feel welcomed and as if we had an old friend in Paris. We also booked our airport transfers with Andy Waters. While Andy didn't drive us, Laurent did. He was also great. He was on time and incredibly helpful. He even helped us carry our bags up all of the stairs to our flat! Above and beyond. Thank you again for all of your help. This was our first experience with a vacation apartment rental and it far exceeds all of our expectations. I've already recommended you to a number of people. I promise that we will be repeat customers!
 
 


Susanne C., March 2012
Belmont, MA USA

 

We really enjoyed it and Catherine was great in getting us situated! We will absolutely consult with you for our future Paris vacations.!
 
 


Amy H., Feb 2012
Provincetown, Mass USA

 

HiP was so helpful and a joy to work with - from the beginning when we were checking availability, through our entire stay, to the taxi ride to the airport. Thank you, thank you, thank you for your service and for making this vacation so memorable for us. We ABSOLUTELY loved our stay at this location! The apartment was well kept and Catherine was extremely helpful in getting us acquainted with the area. The notebook she had in her apartment was so well organized; we were always able to find exactly what we needed when we needed it. The restaurants and shopping recommendations she provided exceeded our expectations every time. She was also very responsive to emails and accommodated our somewhat unpredictable schedule. She is a beautiful person who we are looking forward to seeing again sometime in the future. We also loved her art!

Why HiP?
HiP was recommended by a friend and after looking on your site and reading great reviews (on your site and other sites) we made the decision to go with you.
 

Reservation process

Best

Service during stay

Best

Did this property meet up to your expectations?

Far Exceeded

Would you recommend this property to others?

Strongly

Would you recommend HIP to others?

Strongly

 


C. Lev, Feb 2012
Fort Worth, TX

 

Thank you for the use of your wonderful apartment. It's beautiful, in an ideal location. Your love of Paris shows in all you do.
 
 


Corey D., Feb 2012
Brooklyn, NY, USA

 

The Hotel de Ville apartment is perfectly positioned in the fashionable Marais. Everything is on the doorstep - fabulous bread at the bakery across the road, delicious ice cream/gelato, a clutch of wine bars, even Portuguese egg tarts if they take your fancy. Paris' most celebrated sights and museums are easily walkable and, if your feet tire, the metro is nearby too. Catherine was waiting for us when we arrived and after showing us around the apartment gave us an impromptu tour of the area and her favourite restaurants. Au Petit Fer a Cheval, its tiny dining room tucked behind a horse shoe shaped bar, was our favourite.
 

Reservation process

Excellent

Service during stay

Excellent

Did this property meet up to your expectations?

Better

Would you recommend this property to others?

Strongly

Would you recommend HIP to others?

Strongly

 


Kate Mayberry, Jan 2012
Malaysia

 

What a wonderful and fabulous place to stay--in the center of everything and all those stairs to work off the yummy food. We really don't want to leave and hope to be back soon. A bientot.
 
 


Kate and Madeleine, Jan 2012
USA

 

Thank you for the comfortable home and thoughtful recommendation that made our two week stay a great memory. We are looking forward to visiting Paris in the summer time and surely will stay at this beautiful apartment.
 
 


Chen Family, Jan 2012
Taiwan

 

It was a great pleasure to meet you Catherine! I look forward to see you when I return next year. I had a wonderful week in your apartment.
 
 


Nancy, Jan 2012
USA

 

Thank you so much for your hospitality & all your efforts to make our stay that much more enjoyable. You made this an easy choice for our vacation & I hope to come visit here again. The location is perfect & your help to find taxis, hospitals & free calls to US definitely helped. Great décor for the cozy space. Thanks again!
 
 


Janet K., Jan 2012
Newtonvile, MA, USA

 

My stay at this charming 1-bdrm Marais apartment was nothing but a wonderful pleasant experience from start. Catherine, the greeter, was every bit helpful and informative with vast knowledge of the neighborhood, and made me feel comfortably at ease with my new home for the next week. This apartment wasn’t my first choice for a last minute booking to stay in Paris, but upon arriving the apartment, it immediately cleared my doubts. Although it is petite, there’s still enough space and closet to store my many belongings. The building is easy to access in and out, and although this is a 3rd floor walkup, the staircase is wide and steps are low and easy to climb. The color scheme of the apartment is very stylishly modern with a tinge of New York, all furniture are carefully selected, with sofa upholstered to match the room, and walls are adorned with many original artworks that reflect the personality of the space. In short, it has plenty of nice details which is hard to see from photo shown on the website alone. Personally I think it’s an ideal apartment for a single or a couple of travelers, who can enjoy the convenience of staying at a central location (the metro is only a few minutes walk away), with a bustling neighborhood for sightseeing and shopping, and plenty of late night dining options. For a taste of Americana, there’s a Starbuck just a stone throw away from this apartment.

Why HiP?
The ease of booking and efficient email reply.
 

Reservation process

Best

Service during stay

Best

Did this property meet up to your expectations?

Far Exceeded

Would you recommend this property to others?

Strongly

Would you recommend HIP to others?

Yes

 


Nancy C, Dec 2011
Japan

 

No suggestions on the quality of Hotel de Ville--it was absolutely perfect for us. Catherine was the most wonderful, kind person we could imagine. She was helpful and responsive with our questions leading up to the trip, so gracious in meeting us and showing us around when we got there, helped us out with a few questions during the trip, and feels like a true friend in Paris. We used Luxe Taxi for our airport transport and that was a good experience as well. Mark, David's brother, was our driver and he was prompt and carried our luggage up three flights of stairs both times. It was nice to have transport already taken care of once we arrived so we had one less thing to stress about. The flat was immaculate--but at the same time we felt comfortable to make it our home. Beautifully decorated as well.
 
 


Laura M., Nov 2011
Lawrenceville, GA USA

 

It was a lovely two weeks in Paris celebrating our 25th wedding anniversary! We followed many of your recommendations. The flat has been great and we'll miss our time here.
 
 


Beth, Nov 2011
USA

 

We rented several apartments during our recent trip to Europe but we found the experience with Haven in Paris by far the easiest and most helpful & informative. It gave us great confidence knowing exactly where we were going and exactly what to expect. The hostess was terrific, despite us arriving an hour later than expected (due to unbelievably heavy traffic) she waited and still spent nearly an hour with us explaining all about the apartment then taking us on a quick tour of the local neighbourhood to point out all the recommended eating, shopping places etc. If we are lucky enough to get to Paris again I would not hesitate to book with Haven in Paris again. Although small the apartment was spotlessly clean and extremely central. Climbing 3 flights of stairs after a long day of walking was the only negative but the way we looked at it was, it helped to work off some of the many croissants we consumed!

Why HiP?
Recommendations on Trip Advisor
 

Reservation process

Excellent

Service during stay

Excellent

Did this property meet up to your expectations?

Exactly As Imagined

Would you recommend this property to others?

Yes

Would you recommend HIP to others?

Strongly

 


Sue Jackson, Oct 2011
Australia

 

We had an amazing time here, in the heart of Paris! Thank you Catherine for all of your great advice and helpful guidance to this area.
 
 


Jackson Family, Oct 2011
Melbourne/Australia

 

We were impressed with Catherine's hospitality She had groceries provided for us and gave us a very helpful tour of the neighbourhood. As this was our first visit to Paris it was invaluable. The apartment was very clean, well stocked and situated in an ideal location.

Why HiP?
We actually thought we were booking through VRBO!
 

Reservation process

Excellent

Service during stay

Excellent

Did this property meet up to your expectations?

Exactly As Imagined

Would you recommend this property to others?

Yes

Would you recommend HIP to others?

Yes

 


Evelyn, Sept 2011
Canada

 

Thank you for your comfortable home and great recommendations that made our trip in Paris so special. We are looking to return to Paris and surely will stay again in this apartment, a home away from home.
 
 


Evelyn and George, Sept 2011
Victoria BC Canada

 

What a lovely apartment and bustling neighborhood. This was a perfect location to base ourselves in. Thank you for waiting for us when our flight was delayed and we arrived after 11PM--and giving us a neighborhood tour at midnight!
 
 


Tim and Sarah, Aug 2011
BC Canada

 

The apartment was very stylish, decorated with a mixture of antiques, modern furniture and art. The kitchen and bath were stocked with everything we needed (including a Macbook!--very useful for planning our days) and the whole apartment was spotless. Catherine had a bottle of wine, bread, chocolate, fresh flowers and other goodies waiting for us. She even showed us around the neighborhood. The book that she put together about the apartment and neighborhood was incredible and very impressive. Everything we needed to know was right there! We used many of her suggestions. Upon our departure she arranged for a car service and had gifts for our children. We were pleasantly surprised to have such a fantastic host. When we left we felt as though we made a new friend.

Catherine warned us that the hot water heater was small, so we had our kids shower at night and the adults showered in the morning; we were fine and never ran out of hot water.* The beds were fine and we slept well. Even though there wasn't any air conditioning, we were okay with the open windows and fans (but the weather wasn't hot while we were there). We did use the washer and dryer. It worked well, but be aware that the dryer beeps until you turn it off, so you can't leave a load in the dryer while you sleep or away. Also, the dryer takes a very long time, so plan to be there for awhile waiting for the clothes to dry. It's best to do very small loads. There is no elevator and it's 4 American levels up winding stairs; no problem for us (except for bringing our heavy luggage up and down), but older people or those with knee problems should be aware. **

We were a family of four and while it worked for us (and we would stay there again!), my family is used to tight spaces, so we were okay. And we have older kids, ages 9 and 16, so they didn't require space to play or romp. Also, there is an antique chair and antique globes that were fragile. This may not be the best location for families with younger children. I wouldn't disqualify those families, but perhaps have a candid discussion with them about the "activity level" of their children. My kids would have been fine even if they were younger because they didn't have lots of physical energy, but some kids are more "active" than others--the parents should be honest about that. It's a small space, but Catherine uses storage well. My family over-packed, but if we hadn't we would have been able to unpack our suitcases. As it was, we were fine putting all the kids' clothes in the closets and keeping our clothes in the suitcases in the bedroom. Perhaps some under the bed storage would be a good idea? Other than that, I wouldn't change a thing about the apartment. The building was very quiet and we felt safe and secure.

The location couldn’t have been better; we were near 2 metro stations, several bus lines and a few blocks walk to the Seine river. Best of all was the wealth of cafes, restaurants and shops right outside our door. It’s always tricky renting an apartment online, but we couldn’t have been more pleased. We made ourselves at home and felt very French.

* HiP Note: We have noted on the property page that the hot water heater in this apartment is quite small. One tank is sufficient for one regular shower or two short showers. After that, the tank will need to reheat for more hot water.

** HiP Note: We have noted on the property page that it is situated up three flights of stairs. Indeed, this flat would not be best suited for people with trouble climbing stairs.

Why HiP?
I honestly forgot how I got to Haven in Paris, but I logged many hours researching apartments online and it was not fun. When I finally found Haven in Paris, I was impressed with the website, prompt responses to my inquiry and many questions and quality of apartments. Once I reserved the apartment, the details about my stay and all the information that I needed was communicated to me in a very detailed and thorough manner--I really appreciated that! We had never been to Paris and never rented an apartment in another country and Haven in Paris did everything to ease my fears. The level of customer service is fantastic and much appreciated.
 

Reservation process

Best

Service during stay

Best

Did this property meet up to your expectations?

Better

Would you recommend this property to others?

Strongly

Would you recommend HIP to others?

Strongly

 


Sherrelle, July 2011
Georgia, USA

 

We have enjoyed the Marais. It's so convenient for exploring and has so much of interest right on the door step as well. I loved staying here, the place was great, and all of the suggestions were spot-on. Thank you for this stay.
 
 


Ruth F., July 2011
Dundee/Scotland

 

There cannot be a better place to roost in all of Paris. Each detail is carefully selected, useful and beautiful. Being here has been like staying in a super chic friend's apartment except you aren't an awkward house guest. Yet, you still enjoy all the comforts of home (and then some!) Luxury linens, beautiful smelling soap, special furniture, decor and accessories. I am so in love with this place and Paris. Thank you Catherine for your expertise, contagious enthusiasm, and good taste. You give an evolved view and experience in Paris that is largely inaccessible to the average visitor. I consider myself, and all who have and will visit, very lucky indeed.
 
 


Jessica K., July 2011
Seattle/WA/USA

 

We could not have asked for a better, first ever, family visit to Paris. This apartment was the absolute perfect place to call home. A few reasons why we will be staying here again and recommending this to our friends. 1. Catherine: Her charm, warmth, and hospitality were magnificent. The care alone that went into the guide book was amazing. It was such a helpful resource. 2. Location: We felt like the Marais was our neighborhood. It literally has everything you need. 3. The apartment was efficient and stylish. We needed the walk-up after eating macarons and bread all day. Love this place.
 
 


the Kirkland-Andrews family, July 2011
GA/USA

 

My wife and I loved this little apartment. Turned out to be the perfect home base to explore Paris. We loved the location with many shops and restaurants within walking distance. Our host was great and helped us find some perfect places to eat. I will never stay in a hotel in Paris again. If you are looking for a safe clean place to stay as a single or a couple and don't mind a few flights of stairs - this might be the place for you.
 

Service during stay

Very Good

Did this property meet up to your expectations?

Better

Would you recommend this property to others?

Yes

Would you recommend HIP to others?

Yes

 


Anonymous, June 2011
canada

 

Thank you! Our stay in the Marais has been perfect. Coming home to Hotel de Ville has been such a relief after days filled with walking and exploration. We will definitely hope to return!
 
 


Matthew and Wade, June 2011
Toronto/CA

 

We had a marvelous visit. Hotel de Ville is the perfect spot in a fabulous location, especially for nearby strolling with our 6-month old baby! We love the Marais, with endless food and shopping and people-watching. Catherine's tips were spot on and her extra help accommodating our baby needs were much appreciated. We hope to return to Hotel de Ville again!
 
 


Jake S., June 2011
Arlington/MA/USA

 

What a wonderful time we had in this most comfortable home away from home. Catherine, your kindness, concern, and help with our missing luggage was priceless! Fellow visitors, enjoy your stay. You will find the area so interesting that you will wish for another week. But if you are like us, you'll find your feet think one week is just right. A trip to remember. Thank you.
 
 


Caroline S., June 2011
Ottawa Hills/OH/USA

 

The little apartment by Hotel de ville was just perfect! The location is convenient - just off Rue de Rivoli and close to the lively scene on rue Vieille du Temple - but very quiet at night. The decor reflects the personality and taste of the owner and includes some of her own artwork. Fun, funky, comfortable and cozy, I really loved it and hated to leave!

Why HiP?
I had a trip scheduled to Paris that I had to rearrange at the last minute due to work obligations. I was scrambling to find an apartment to rent with only a few days' notice and called Haven in Paris after being referred to their blog. I can't speak highly enough of the amazingly friendly and attentive interactions I had with all the folks I spoke with. Incredibly, they were able to cobble together a couple of different apartments to cover the length of my stay. The entire reservation experience was easy, pleasant and enjoyable and the apartment was perfect! Thanks to all!
 

Reservation process

Excellent

Service during stay

Excellent

Did this property meet up to your expectations?

Better

Would you recommend this property to others?

Strongly

Would you recommend HIP to others?

Strongly

 


Anonymous, May 2011
Seattle, WA

 

I had a wonderful time and I thoroughly enjoyed Catherine's apartment. It was our restful oasis from the excitement of the city. Catherine was an excellent hostess. When we arrived in Paris it was about midnight. My husband and I were both exhausted and a little overwhelmed. The full impact of not being able to speak the language had hit us. Catherine's warm welcome and helpful tips about where to find the post office, ATMs, good restaurants, etc. made us feel right at home and definitely calmed our nerves. The apartment was absolutely lovely and even though we were close to Rue Rivoli which seemed to be a pretty busy street, the apartment was surprisingly quiet and we slept like babies every night. Thank you so much for all your help. This was our first trip to Europe and Haven in Paris, along with Catherine, made it very special.
 
 


Alexis C., May 2011
Fort Worth, Texas, USA

 

I absolutely loved the apartment. Its perfect location, so close to the Louvre and Notre Dame, make it an ideal spot for travelers. After just one day, my husband and I felt like true Parisians. Thank you so much for showing us the market, post office, ATMs, and excellent restaurants; everything we needed to settle us right in. This area is so lovely. Half the time we didn't want to leave this part of the city to explore the rest of Paris. We can't wait to return.
 
 


The Cranes, May 2011
TX/USA

 

I really could not have wished for a more perfect place to stay! Thank you so much Catherine. The apartment is so comfortable, bright, lively, convenient, and really reflects your personality and style. It was fun to be your very first renter. I'm just sad that I couldn't stay longer.
 
 


Lauren C., May 2011
Newton/MA/USA

 

What a fabulous spot to stay in Paris! It was wonderful to have our own place with all the amenities in a beautiful location. We appreciated all the extra information regarding restaurants and great locations for crepes. We can't wait to come again.
 
 


Jeanette and Brad, May 2011
CA

 

I will always consider Hotel de Ville my home in Paris. I could not ask for a more attentive and thoughtful hostess as Catherine. Merci!
 
 


Margi, May 2011
USA